ITQuotes are a leading provider of IT Solutions (hardware & software) to Irish & International companies. We help our customers procure IT solutions that solve their IT needs. Working with many vendors including Cisco, IBM, Dell, HP, Lenovo & Apple (to name a few) we quote, source, deliver and fulfil over 1500 orders per month. With a long track record of adding value through our in-depth product knowledge, our resourcefulness in sourcing the best products, our commitment to fast delivery (both Ireland & overseas), and a reputation for providing the best commercial value to our customers, we proudly serve an impressive and loyal customer base.
Due to consistent & solid growth across this corporate customer base, we are looking for a talented graduate (Dipl., Bsc, BA) with a genuine interest in IT Hardware to join our Account Management Team (AMT) as our IT Support & Stockroom Assistant.
Our AMT is made up of entrepreneurial Account Managers and Sales Support Administrators whose dedication to customer service, quick response times & attention to detail enables them exceed our customers’ expectations each & every time. This is a brand new role and the person who joins will be a valued member of the team.
The IT Support & Stockroom Assistant will be responsible for the following:
-receiving incoming IT hardware orders from our partners (IBM, Dell, Lenovo, HP, Cisco, Miscrosoft etc.) ensuring goods are undamaged & accurate;
-working with members of the AMT and our transport providers to organise & track orders for delivery to our customers in Ireland, UK, Europe & US;
–maintaining our stockroom in an orderly & efficient manner;
–upgrading IT hardware for customers who require bespoke products from us;
–working with management to provide bespoke IT hardware services to customers;
–supporting ITQuotes promise of exceptional service by improving product specifications or ensuring fast delivery times for our customers;
–providing IT Admin support to our team;
–accurately capturing all data relating to customers, order fulfilment & deliveries on SAGE;
–collaborating with the AMT to deliver our customer promise – “providing fast response time to quotes; immediate access to stock; exceptional product knowledge; global delivery capability; multi-currency billing AND always guaranteeing best commercial value.”
The AMT are a group of hard working, self-driven, customer focused account managers who are supported in their roles by equally hard working, customer focused Sales Support Administrators. You will be seen as a key person to support the Sales Support Administrators and Corporate Account Managers.
Do you believe you have (& can demonstrate to us) exceptional capability & skills in the following key areas which are just some of the attributes & skills needed to be successful in this role: