1

All goods returned remain your responsibility during transit and until signed for by ourselves or an appointed agent.

2

Goods must be returned complete (including all packaging, cables, manuals, promotional gifts, CDs etc for that product).

3

All returned goods must be authorised and an RMA (Returns Materials Authorisation) form included with the returned product. Goods will be rejected without a valid RMA number clearly marked on the postage packaging.

4

All goods must be returned within 7 working days of the RMA issue date.

5

Except in the case of faulty or misdescribed goods, return shipping is to be paid by the customer. Where the goods are faulty or misdescribed, the supplier shall refund to you the reasonable return shipping costs you have incurred.

6

Customers electing to return items via premium, timed or courier services do so at their own discretion and we are unfortunately unable to refund these costs.

7

If you have any specific queries regarding our returns policy please email customerservices@itquotes.ie